Privacy Policy
Last Updated: January 2026
At Monogramic.com, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we keep it safe when you purchase our handcrafted monogram logos.
1. Information We Collect
When you visit our site or make a purchase, we collect limited personal data, including:
Contact Information: Name and email address (to deliver your SVG files).
Payment Data: Transaction details. Please note: We do not store your credit card or bank details on our servers; these are handled by secure third-party payment processors.
Technical Data: IP address and browser type for security and site optimization.
2. How We Use Your Information
We use the collected data only to:
Process your orders and deliver digital files.
Provide customer support through our "Say Hello" contact form.
Improve the user experience on our website.
Comply with legal obligations (such as tax receipts).
3. Data Protection (No AI, No Spam)
Human Touch: Just as our logos are made by humans, your data is handled with care by our team.
No Selling: We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Security: We use SSL encryption to ensure that all data transmitted through Monogramic.com remains private and secure.
4. Cookies
We use "cookies" to enhance your browsing experience—for example, to remember the items in your shopping cart. You can choose to disable cookies in your browser settings, but it may affect some features of the site.
5. Third-Party Services
We may use third-party services for:
Payment Processing: (e.g., Stripe, PayPal, or local bank transfers like SMBC Indonesia).
Analytics: To understand how visitors use our site. These providers have their own privacy policies regarding how they handle your data.
6. Your Rights
You have the right to ask for a copy of the data we hold about you or to request that we delete your information from our database. Simply reach out to us via the Contact Us page.
7. Changes to This Policy
Monogramic.com reserves the right to update this Privacy Policy. We will notify users of any significant changes by updating the date at the top of this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: help@monogramic.com